Terms and Conditions
Effective Date: January 2026
Welcome to Krasotabel MiddleEast. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Customer," or "you") and Krasotabel MiddleEast ("Company," "we," "us," or "our") governing your use of our website and the purchase of products and services. By accessing our website, creating an account, or making a purchase, you agree to be bound by these Terms. If you do not agree with any provision of these Terms, please do not use our website or services.
1. Acceptance of Terms
By using our website (www.krasotabel.me) and purchasing products from us, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, as well as our Privacy Policy. We reserve the right to modify these Terms at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically for updates.
2. Eligibility and Account Registration
2.1 Legal Capacity
You represent and warrant that you are at least 18 years old and possess the legal capacity to enter into a binding contract. If you are registering on behalf of a business entity, you confirm that you are authorized to do so and bind that entity to these Terms.
2.2 Account Registration
To purchase products or access certain features, you may need to create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your password and username. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
2.3 Account Verification
We reserve the right to verify your identity and request additional information at any time. Providing false information may result in immediate account termination and legal action.
3. Product Information and Availability
3.1 Product Descriptions
We strive to provide accurate descriptions, pricing, and specifications for all products listed on our website. However, we do not warrant that product descriptions, specifications, or pricing are entirely accurate, complete, or error-free. Some color, size, or technical details in photographs may differ slightly from actual products due to photography conditions.
3.2 Availability
All products are offered on an "as available" basis. We do not guarantee the continuous availability of any product. We reserve the right to limit quantities and discontinue products without notice. In the event of product unavailability after order placement, we will notify you and offer alternatives or a full refund.
3.3 Pricing
All prices are listed in the currency specified on our website and are subject to change without notice. Prices are displayed per unit and do not include applicable taxes or shipping costs unless otherwise stated. We reserve the right to correct pricing errors and will notify you if the price of your selected item has changed before processing payment.
4. Order Acceptance and Processing
4.1 Order Placement
When you place an order through our website, you are making an offer to purchase products subject to these Terms. Submission of an order does not automatically constitute acceptance by Krasotabel MiddleEast. We reserve the right to accept or reject any order at our sole discretion, with or without providing a reason.
4.2 Order Confirmation
Order confirmation will be sent to the email address provided during registration. This confirmation includes order details, items, pricing, and estimated delivery timeframe. Please review the confirmation carefully and notify us immediately of any discrepancies.
4.3 Processing Time
Orders are typically processed within 2-3 business days. Processing times may be longer during peak periods. We will provide you with a tracking number and estimated delivery date via email once your order is dispatched.
5. Payment Terms
5.1 Payment Methods
We accept various payment methods including credit cards, debit cards, bank transfers, and other payment gateways as displayed on our checkout page. All payment transactions are processed through secure, encrypted payment gateways compliant with PCI DSS standards.
5.2 Payment Authorization
By submitting payment information, you authorize Krasotabel MiddleEast and our payment processors to charge your account for the full amount of your order, including applicable taxes and shipping fees. You represent and warrant that you are authorized to use the payment method provided.
5.3 Payment Failure
If your payment is declined or fails, your order will not be processed. We will attempt to notify you, and you will need to resubmit your payment using a valid payment method. Repeated payment failures may result in order cancellation.
5.4 Billing
Your billing address must match the address associated with your payment method. If there is a mismatch, your payment may be declined. A detailed invoice will be provided with your order confirmation and is also available in your account dashboard.
6. Shipping and Delivery
6.1 Shipping Rates
Shipping costs are calculated based on the delivery location, weight of items, and selected shipping method. Shipping rates are displayed before you complete your order. Any duties, customs fees, or tariffs for international orders are the responsibility of the customer.
6.2 Delivery Estimates
Estimated delivery dates provided at checkout are approximations and are not guaranteed. We are not liable for delays caused by carriers, customs clearance, weather conditions, or other circumstances beyond our control. Delivery times are measured from the dispatch date.
6.3 Shipping Address
You are responsible for providing an accurate and complete shipping address. We are not responsible for orders shipped to incorrect addresses provided by you. If an order is undeliverable due to an incorrect address, you will be responsible for re-shipment costs.
6.4 Risk of Loss
Risk of loss and title for products pass to you upon delivery to the carrier. Once your order leaves our facility, Krasotabel MiddleEast is not responsible for loss, damage, or theft during transit. We recommend purchasing shipping insurance for high-value items.
6.5 Delivery Failure
If the carrier is unable to deliver your order, they will attempt redelivery or return the package. Please coordinate with the carrier for alternative delivery arrangements. Repeated failed deliveries may result in order cancellation and refund processing.
7. Returns, Exchanges, and Refunds
7.1 Return Policy
Please refer to our detailed Return Policy for comprehensive information regarding returns, exchanges, and refunds. The Return Policy is incorporated by reference into these Terms and is available at our Returns & Exchanges page. Key points include:
- Returns must be initiated within 14 days of delivery
- Products must be in original, unused condition with original packaging
- Return shipping costs may be the customer's responsibility unless the return is due to our error or defective product
- Refunds are processed within 7-10 business days after receipt of returned items
7.2 Non-Returnable Items
Certain items may be designated as non-returnable, including but not limited to custom-made products, clearance items, and items marked as "final sale." Such items are clearly marked on the product page.
7.3 Defective Products
If you receive a defective or damaged product, please contact our customer support team with photographic evidence within 7 days of delivery. We will work with you to arrange replacement or repair at no additional cost.
8. Limitation of Liability
8.1 Disclaimer of Warranties
PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
8.2 Limitation of Damages
IN NO EVENT SHALL Krasotabel MiddleEast, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
8.3 Liability Cap
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF THESE TERMS OR YOUR USE OF OUR WEBSITE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE PRODUCT OR SERVICE THAT IS THE SUBJECT OF THE CLAIM.
8.4 Applicable Law Limitations
Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. To the extent such exclusions are prohibited by law, we disclaim liability to the fullest extent permitted by applicable law.
9. Intellectual Property Rights
9.1 Ownership
All content on our website, including text, images, logos, graphics, product descriptions, and designs, is the exclusive property of Krasotabel MiddleEast or our content providers and is protected by international copyright laws. The compilation and arrangement of all content is also protected by copyright law.
9.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for lawful, personal, and non-commercial purposes only. You may not reproduce, distribute, modify, or transmit any content without our prior written consent.
9.3 Trademarks
All trademarks, service marks, logos, and brand names displayed on our website are the property of Krasotabel MiddleEast or their respective owners. You may not use, reproduce, or display our trademarks without our express written permission.
9.4 User-Generated Content
If you submit reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and distribute such content. You represent and warrant that you own or have the necessary rights to the content you submit.
10. Prohibited Activities
You agree not to engage in any of the following activities:
- Violating any applicable laws, regulations, or third-party rights
- Engaging in fraud, misrepresentation, or deceptive practices
- Harassing, threatening, or abusing our staff or other users
- Attempting to gain unauthorized access to our systems or customer data
- Transmitting viruses, malware, or other harmful code
- Scraping, crawling, or automated collection of website data
- Reselling products without authorization (dropshipping)
- Posting spam, advertising, or promotional content
- Attempting to interfere with website functionality or security
- Reverse engineering or decompiling proprietary software
11. Governing Law and Jurisdiction
11.1 Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law principles. Your use of our website constitutes consent to the jurisdiction and venue of the courts of the UAE.
11.2 Legal Framework
Krasotabel MiddleEast operates in compliance with UAE Federal Law, Emirates regulations, and relevant international standards applicable to e-commerce operations.
12. Dispute Resolution
12.1 Informal Resolution
Before initiating legal proceedings, you agree to attempt resolution of any dispute through good-faith negotiation with our customer support team. Most disputes can be resolved through this informal process.
12.2 Escalation
If informal resolution fails, you agree to submit the dispute to binding arbitration under the rules of the Dubai International Arbitration Center or pursue legal action in the competent courts of the UAE.
12.3 Class Action Waiver
You agree that any legal proceedings shall be conducted on an individual basis and not as part of any class or group action.
13. Third-Party Links and Services
Our website may contain links to third-party websites, applications, and services that are not operated by Krasotabel MiddleEast. We are not responsible for the content, accuracy, reliability, or practices of third-party sites. Your use of third-party services is governed by their terms and conditions. We do not endorse or warrant any third-party products or services.
14. Indemnification
You agree to indemnify and hold harmless Krasotabel MiddleEast, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of our website, violation of these Terms, or violation of any third-party rights.
15. Termination
We reserve the right to terminate or suspend your account and access to our website at any time, without notice or cause, particularly if you violate these Terms or engage in prohibited activities. Upon termination, your right to use our website ceases immediately. Sections regarding intellectual property, limitation of liability, and governing law shall survive termination.
16. Modifications to Terms
We may modify these Terms at any time by updating this page. We will notify you of material changes via email or through a prominent notice on our website. Your continued use of our website after changes constitute acceptance of the modified Terms. If you do not accept changes, you must discontinue use of our website.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.
18. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Krasotabel MiddleEast regarding your use of our website and purchase of products. These Terms supersede all prior agreements, understandings, and communications, whether written or oral.
19. Contact Information
For questions, concerns, or disputes regarding these Terms and Conditions, please contact us:
- Email: info@krasotabel.me
- Customer Support: info@krasotabel.me
- Location: Dubai, United Arab Emirates
- Phone: +971 56 583 1111
Last Updated: January 2026
These Terms and Conditions are regularly reviewed and updated to comply with applicable UAE laws and international standards.