Privacy Policy
Effective Date: January 2026
At Krasotabel MiddleEast, we are committed to protecting your privacy and ensuring you have a positive experience on our website and while conducting business with us. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and UAE data protection standards.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, and physical address
- Account Information: Username, password, and account preferences when you register
- Payment Information: Billing address, credit card details (processed securely through encrypted payment gateways)
- Shipping Information: Delivery addresses and shipping preferences
- Communication Data: Messages, inquiries, and correspondence with our customer support team
- Profile Data: Information shared in your account profile, including business details if applicable
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Technical Data: IP address, browser type, operating system, referring URL, and pages visited
- Usage Data: Time spent on pages, clicks, searches, and interaction patterns
- Device Information: Device type, screen resolution, and unique device identifiers
- Location Data: General geographic location (city/country level) based on IP address
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. This includes:
- Essential Cookies: Necessary for site functionality (session management, security)
- Analytics Cookies: Google Analytics and similar tools to understand user behavior
- Marketing Cookies: To deliver personalized content and retargeting advertisements
- Preference Cookies: To remember your choices and settings
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Process and fulfill your orders, including payment processing and delivery
- Create and manage your account
- Provide customer support and respond to your inquiries
- Send transactional communications (order confirmations, shipping updates, receipts)
- Send marketing and promotional communications (with your consent)
- Improve our website, products, and services based on user feedback and analytics
- Detect, prevent, and address fraud, abuse, and security issues
- Comply with legal obligations and enforce our Terms and Conditions
- Personalize your browsing experience and recommend products
- Conduct market research and analyze market trends
3. Data Protection Measures
Krasotabel MiddleEast implements comprehensive security measures to protect your personal information:
- Encryption: All payment data and sensitive information transmitted through SSL/TLS encryption (HTTPS)
- Secure Servers: Data stored on secure, password-protected servers with limited access
- Payment Processing: PCI DSS compliant payment gateways for secure credit card handling
- Access Controls: Restricted employee access to personal data on need-to-know basis
- Regular Audits: Security assessments and penetration testing to identify vulnerabilities
- Data Retention: Personal data retained only as long as necessary for stated purposes
While we implement robust security measures, no online transmission is completely secure. We cannot guarantee absolute security of your information.
4. Third-Party Sharing
We may share your personal information with third parties in the following circumstances:
- Service Providers: Payment processors, shipping companies, email service providers, and analytics platforms
- Business Partners: Authorized partners who assist in delivering products and services
- Legal Requirements: Law enforcement, government agencies, or courts when required by law
- Business Transfers: In case of merger, acquisition, or sale of assets
- Consent: With your explicit consent for other purposes
We do not sell or rent your personal information to unaffiliated third parties for their marketing purposes without your explicit consent.
5. Your Privacy Rights
You have the following rights regarding your personal data:
- Right to Access: Request a copy of personal information we hold about you
- Right to Correction: Request correction of inaccurate or incomplete information
- Right to Deletion: Request deletion of your personal data ("Right to be Forgotten")
- Right to Restrict Processing: Request limitation of how we process your data
- Right to Data Portability: Request your data in a structured, commonly-used format
- Right to Withdraw Consent: Withdraw consent for marketing communications at any time
- Right to Unsubscribe: Opt-out of marketing emails using the unsubscribe link
6. UAE Data Protection Compliance
Krasotabel MiddleEast complies with UAE data protection regulations, including relevant provisions under UAE Federal Law. We handle data in accordance with international data protection standards and best practices applicable in the Emirates.
7. Marketing Communications
We send marketing communications only to those who have opted in or consented to receive them. You can manage your preferences by:
- Updating your account settings on our website
- Clicking the "Unsubscribe" link in marketing emails
- Contacting our customer support team
Please note that even if you opt out of marketing emails, we will continue to send you transactional and service-related communications.
8. Cookies and Tracking Consent
When you first visit our website, you'll be presented with a cookie consent banner. By continuing to use our website after the banner appears, you consent to our use of cookies as described in this policy. You can modify your preferences at any time through your browser settings or our cookie management tool.
9. Children's Privacy
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child's account immediately.
10. International Data Transfers
Your information may be transferred to, processed, and stored in countries outside the UAE. By using our website, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We ensure appropriate safeguards are in place for any international transfers.
11. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to Krasotabel MiddleEast. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites before providing your information.
12. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the "Effective Date" at the top. Your continued use of our website constitutes acceptance of any updates.
13. Contact for Privacy Concerns
If you have questions, concerns, or wish to exercise any of your privacy rights, please contact us:
- Email: info@krasotabel.me
- Location: Dubai, United Arab Emirates
- Phone: +971 56 583 1111
We will respond to your request within 30 days or as required by applicable law.
This Privacy Policy is effective as of January 2026 and is regularly reviewed to ensure compliance with applicable laws and regulations.